[vc_row][vc_column][vc_toggle title=”How much does local delivery cost?”]Delivery within Malaysia is RM8 whereas within Singapore is S$10 per delivery and we offer free delivery for orders over S$200.[/vc_toggle][vc_toggle title=”How long will it take for me to receive my order?”]Delivery time locally within Malaysia will be approximately 3 working days, and within Singapore will be within 2-4 working days from the time of order placed.
[/vc_toggle][vc_toggle title=”Do you ship internationally?”]Yes. All shipping fees are borne by buyers.
[/vc_toggle][vc_toggle title=”If I am living outside of Malaysia/Singapore, how much will delivery charges be?”]For countries within Asia, it will cost S$25 per delivery. If you order is over S$250, delivery will be FREE.
For countries in other regions (besides Asia) it is S$45 per delivery. We offer Free Delivery for orders over S$350.[/vc_toggle][vc_toggle title=”How long will delivery of orders take to countries outside of Malaysia/Singapore?”]For deliveries to all countries outside of Malaysia/Singapore will be within 7 to 14 working days* from the time of order placed, depending on your location.
*Possible delays may be occur due to delivery and customs clearance. Do note that there may be duties and taxes incurred at destination which you may need to pay for.
[/vc_toggle][vc_toggle title=”How can I track my package?”]Malaysian customers can track your package here. Singapore customers can track your package here.
If you are unable to find your parcel, please check Pos Malaysia.
[/vc_toggle][vc_toggle title=”What happens if my order arrives damaged?”]In the event that the item you ordered is damaged upon arrival, do contact our customer service at firstname.lastname@example.org or you can also check our exchange and replacement policy.
It will be advisable to add our email email@example.com to your address book or check your folder to ensure that you receive our emails.[/vc_toggle][vc_toggle title=”What if I do not receive my order?”]If you do not receive your shipment after 14 working days, please contact us at firstname.lastname@example.org or reach us at Contact Form, stating your order number so that we can assist in the tracking of your order.[/vc_toggle][/vc_column][/vc_row]